All Expertises - MarketResponse

Customer Experience Employee Experience Branding, Positionering & Communication Strategy, Design & Innovation Research Technology Data Science Market Research

Customer Experience

How do you make the customer experience irresistible?

Xceptionals Program

Xceptionals are the winners of tomorrow

Customer Journey Mapping

An optimal customer journey works wonders for your customer relationship

Customized customer satisfaction surveys

What do customers expect from your organization? And what is their experience?

Employee Experience

Make the difference with engaged, enthusiastic employees.

Pulse Survey

How do you quickly gain an insight into employee sentiment?

Employee survey

Do you know what your employees think? You don’t? Ask them!

Branding, Positioning & Communication

Brand policy should be based on facts, not on feelings or the past.

BrandneXt™-model

How can you define and improve your brand positioning?

add+impact® pre-test

add+impact® is a method for testing TV commercials and radio commercials.

Brand tracking

Insights for a stronger brand

Reputation research

Get an insight and grip on your reputation

Visual Check pre-test

Great communication! But how do you know whether it will hit home with your target audience?

Strategy, Design & Innovation

How does your organization remain relevant and future proof?

Sustainable innovation

From purpose to practice

Concept product testing

Want to know whether your new product will be a hit? Yes, you can!

Research Technology

How do you achieve desired behavior in social issues?

Customer Data Platform (CDP connect)

A 360-degree customer view

Measure customer satisfaction (Direct Feedback)

Continuously measure customer satisfaction

ETL Designer Software

Here’s how to structure all your customer and prospect data

GIS Analyzer Software (Category Scan)

Detailed marketing and sales info at the regional level

Data Science

You grow faster when you see the people behind the data.

Dashboarding

Your marketing results at a glance

Marketing Automation

This is how you generate better quality leads and convert them into sales

Predictive Modelling

Data-based predictions about customer behavior

Big Data Analytics

Insights in trends and consumer preferences

Market Research

What motivates people? What do they think and what is their assessment of the services or products of your organization or brand?

Quantitative Research

A clear picture of the facts, figures and developments

Qualitative Research

Why do people do what they do and think what they think?