Privacy Statement

MarketResponse is located at Stationsplein 32, 3511 ED in Utrecht and is the trade name of MarketResponse Nederland B.V., KvK number: 31030821. You can reach MarketResponse by telephone on +31 33 330 33 33 or by email welcome@marketresponsegroup.com.

MarketResponse processes your data in a secure manner and takes your privacy seriously.

MarketResponse stores the data you enter on www.marketresponse.nl and/or www.marketresponsegroup.com for sending information, such as newsletters or event information, among other things. When entering this data, you will always be informed about this and MarketResponse will process this data purely for the purpose to which you have also consented.

MarketResponse stores your data to keep you informed until you unsubscribe again. You can do this at any time by clicking “unsubscribe” in an email and completing your unsubscription.

MarketResponse uses functional, analytical and tracking cookies, as well as tracking pixels, at www.marketresponse.nl and www.marketresponsegroup.com. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies and pixels that track your browsing behavior so that we can see who is visiting our website and how the website is being received. During your first visit to our website we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings to adjust your settings.

Online questionnaire completion:

MarketResponse may use Google Analytics cookies for online questionnaires for analytical and management purposes, and has set this privacy-friendly. MarketResponse has entered into a processing agreement with Google for this purpose. The last octet of IP addresses is masked in these cases, and data sharing with Google is turned off. MarketResponse does not use any other Google services in conjunction with the Google Analytics questionnaire cookies.

You can always:

• ask what data MarketResponse has on you.
• change the information that MarketResponse has about you.
• indicate that you want MarketResponse to stop using your data and/or delete it.

Should you have a complaint, you can file it with the Dutch Data Protection Authority (DPA).

This Privacy Statement is subject to change. Those changes will always be announced on the website, so we recommend that you check the Privacy Statement on the website regularly for any changes.

Privacy Statement qualitative research Dynata 

This privacy statement concerns respondents who are approached to participate in qualitative research at MarketResponse through our partner Dynata. 

We are MarketResponse. We conduct market research to provide organizations (our clients) with insights that help them better connect with (potential) customers. These can also be citizens in the case of governments. 

MarketResponse’s research includes qualitative research in which people (respondents), for example, participate in interviews, group discussions or complete assignments. This can be organized both online and physically. We only do this with the respondent’s permission; so you! We are happy to explain it in this document. 

MarketResponse is located at Stationsplein 32, 3511 ED in Utrecht and is the trade name of MarketResponse Nederland B.V., Chamber of Commerce number: 31030821. You can reach MarketResponse by telephone number +31 33 330 33 33 or by email welkom@marketresponse.nl. You can reach our Data Protection Officer via fg@marketresponse.nl. 

MarketResponse processes your data securely and takes your privacy seriously: 

• We inform you about what it means to participate in qualitative research. We only collect and process your personal data when you give permission. 
• We collect and process personal data such as Dynata ID, email address, telephone number and name in order to invite you to the research and meet you during the research. 
• We only collect this personal data for a specific research project; namely the research for which we are currently inviting you. We do not use your personal data for other purposes, except when we ask your prior, explicit and separate permission for another use. 
• This personal data may be shared with our partners (sub-processors). They also only use your personal data for the relevant research project. They adhere to the same agreements as we do, including with regard to deleting data. You can always request a list of possible sub-processors with whom we have fixed agreements. This can be done via fg@marketresponse.nl. 
• These partners are not located outside the EU, nor do we store any data outside the EU ourselves. 
• Our clients do not receive personal data from respondents. 
• The team that is involved in the research of our client may be able to watch and listen to an interview with you or assignments that you complete. They do not receive copies of recordings or assignments made, unless we ask you for explicit and separate permission to do so. 
• Personal data and video or audio recordings will be kept for a maximum of 6 months after completion of the research based on client needs. 
• Automated decision-making, such as profiling, with information about your daily life does not apply. 
• If you decide not to share your personal data with us, you will not participate in the qualitative research. This may be a shame for us, but this will have no further consequences for you. 
• You can always request what data MarketResponse has about you via fg@marketresponse.nl. 
• You can always report changes to the data that MarketResponse has about you via fg@marketresponse.nl. 
• You can always indicate that you want MarketResponse to stop using your data and/or delete it via fg@marketresponse.nl. 
• If you have a complaint, you can submit it to the Dutch Data Protection Authority. 

This Privacy Statement is subject to change. These changes are always announced on the website, so we recommend that you check the privacy statement on the website for any changes.