Increase customer happiness
Discover high-impact customer journeys and optimize conversations
Monitor your performance across the entire customer journey, understand conversations and measure how your CX initiatives contribute to the bottom line. ROCX’R helps you optimize every customer’s journey and increase customer happiness. Unlock your customer understanding and take actions today based on insights.
Your blueprint for improving CX
CX Insights Framework is your blueprint for improving customer experience and prioritizing potential, helping you identify opportunities and bring in business value. It is a model to collect, analyze, and process CX data in an effective measurement system, creating value for your organization and customers.
The most complete cloud solution for CX analytic
Developed in collaboration with scientific institutions
Full lifecycle management with data-science models
Best-in-class solution for conversational intelligence
How to measure and improve your CX – How much do you know about your customer journey? This e-book helps you understand the different methodologies to measure and improve your CX.
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