Only when you really understand people,
can you truly mean something to them
MarketResponse helps brands excel in CX
The key to optimizing CX is being able to spot and respond to customer signals as fast as possible.
Our unique combination of CX expertise and AI powered technology means your brand, company or organization is always ready to act and optimize.
Understanding Today. Shaping Tomorrow.
Find and understand your audience
Thanks to BSR we understand your audience better than anyone. Powered by the largest consumer database in the Netherlands, you learn and profit from socio-demographic audience segmentation and in-depth insight into consumer lifestyles, desires and needs – the cornerstone of tailor made marketing and comms.
Optimize customer and employee experience
Our Underlined CX-analytics unites AI driven technology with expert consultancy so you can spot and react to buying signals along every step of the customer journey. In parallel, we measure employee experience (EX) because your people are the key to optimizing your CX.
Build your brand & reputation
The CMNTY-platform lets you connect with your audiences irrespective of location or time. Easy to set up, the platform’s hyper-fast, AI-powered conversation and response processing delivers direct insight into how your brand is seen and experienced. We bolster this with in-depth brand and reputation research and activation.
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