Suggested keywords
Related articles
Related cases
Related downloads
All results
Suggested keywords
Related articles
Related cases
Related downloads
All results

Only when you really understand people,
can you truly mean something to them

Diamant Diamant

Find and define your markets

What does your market really look like? Where do the new opportunities lie? What’s the competition up to? Where does your target audience live and how can you best reach them? Where’s the ideal place to open a new store or branch? We’ve got the data and tools to provide you with comprehensive answers so that you can make the best possible choices for your brand’s future.

Read more
Diamant Diamant

Know and understand your target audiences

We’re all clients, citizens, donors or patients – each with our lifestyle, driven by our own values. We help you to really understand people in order to create your communications that move them and influence their future behavior. What’s more we’ll show you the vast amounts of client data already in your possession – helping you mine and use this knowledge effectively.

Read more
Diamant Diamant

Build your brand & reputation

We help you laser focus your positioning. Transforming your unique brand vision into a powerful brand comms strategy with a compelling creative concept at its core. We test whether your employees, clients and stakeholders experience your brand as intended – helping you to manage and continue building on your brand reputation.

Read more
Diamant Diamant

Optimize customer & employee experiences

The customer experience or client journey is crucial to the success of powerful brands and organizations. We follow and analyze the various interactions along your customer journey and help you continually optimize along the way. We monitor client satisfaction, customer service and employee experience because only with motivated personnel can you bring your brand values to life.

Read more
Diamant Diamant

Outperform in marketing & communication

We turn insights into activation – thanks to automated yet personalized dialogue and relevant offers. We develop data driven, creative content and campaigns. We understand your different buyer personas through and through and know where and how to reach them in order to continually test whether your marketing and comms are meeting their needs.

Read more
Diamant

Xceptional ecosystem –
our foundation

Understanding begins with data. Using our research technology software as well as that of our premium partners, we collect, collate, analyse and show you what the data means: A combination of ‘the best of breed’. It’s how we’ve established our unique CX- & EX-insights ecosystem. The foundation for all our services and the fertile ground upon which every company, brand or institution can grow.

Read more

Subscribe to our newsletter!

"*" indicates required fields

We care about your privacy

We and third parties use cookies on our website for statistical, preference, and marketing purposes. Google Analytics cookies are anonymized. You can change your preference by clicking on 'Configure'. By clicking on 'Accept', you accept the use of all cookies as described in our privacy statement.

Powered by WP Brothers

Choose your privacy preferences

Through the cookie statement on our website, you can change or withdraw your consent at any time. In our privacy policy, you can find more information about who we are, how you can contact us, and how we process personal data.

Noodzakelijk

Necessary cookies help make a website more usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Voorkeuren

Preference cookies allow a website to remember information that influences the behavior and design of the website, such as your preferred language or the region where you live.

Statistieken

Statistical cookies help website owners understand how visitors use their website by collecting and reporting data anonymously.

Marketing

Marketing cookies are used to track visitors when they visit different websites. Their goal is to serve ads tailored and relevant to the individual user. These ads become more valuable to publishers and third-party advertisers.