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Understanding Today. Shaping Tomorrow.

Only when you really understand people can you truly mean something to them

Our vision

Truly understanding people. Why do they do what they do? Why do they think and believe one thing and reject another? What are their motivations? If you understand people, you understand the world better. And your place in it. And you will get a better grip on the future because you take the lead, for example. Because you can look with people at their future expectations, uncertainties, wishes, and dreams.

MarketResponse is a specialist in collecting, analyzing, and interpreting human behavior. With high-end tooling, we show the people behind the data. We know their opinions, uncover their motivations, and make their behavior predictable. This way, we help public and commercial  organizations make smarter choices when improving their services or products.

We realize that we play a crucial role in monitoring the human dimension, validating facts, and data security and integrity.

This is how we connect people, the market, and society.

Accelerating positive change

Our mission

MarketResponse enables brands and organizations to excel in human experience. We do this through a unique combination of research, marketing data, human insights, brand positioning and communications. AI, tech driven and always people centric. This is how we help our clients stay agile in a fast-paced, constantly changing world. And how we build future-proof Xceptional brands together.

Shine like a GEM

Our values define our culture
  • Genuine
    We tell our clients what will work best for them even when this may not be what they expect to hear.
  • Experimental
    We don’t wait for change, we create change.
  • Marvelous
    We raise the bar to set the industry standard.

The initials of our values stand for GEM – a diamond – the motif at the heart of the MarketResponse brand identity.

Xceptional Ecosystem

Our foundation

A truer understanding of people starts with data. We collect, enrich, analyze and interpret data using MarketResponse AI-powered research technology and that of our premium partners. A ‘best in class’ collaboration that powers our unique MarketResponse CX- and EX- insights ecosystem. This ecosystem forms the foundation of our service offering and the fertile ground upon which every vision, brand, and organization can prosper.

More than 90 highly-qualified specialists at your disposal

Our people

We’re 90 people strong and together we represent ten nationalities across our diverse, multi-disciplinary teams.

  • market research analysts
  • behavioral scientists
  • data scientists
  • software developers
  • brand- and comms strategists
  • customer- and employee specialists (CX en EX)
  • content marketeers
  • art directors
  • creative designers
  • creative content creators
  • brand journalists

Global scope

MarketResponse services are available in over twenty countries. Our HQ is located in Utrecht with offices in Amsterdam, and New York.