Suggested keywords
Gerelateerde pagina's
Related articles
Related cases
Related downloads
Gerelateerde evenementen
All results
Back to home

Available services

Download services brochure

We’re here to help you succeed

Insights professionals are more pressed than ever to deliver accurate results to clients and stakeholders with shorter turnaround times and smaller budgets. With these performance expectations growing, your best strategy is to play to your strengths and be comfortable entrusting everything else to others.

Included services

We are only satisfied when your project is a success. To give you a carefree start, we have standard services included in your license.

  • Onboarding
  • Set-up of your platform
  • Platform in look and feel
  • Final platform check
  • Success Manager

Our first priority is to know who you are, what your project is about and what your goals are for the project; overall said, what are you trying to accomplish?

Set-up of your platform
We know that you want to start with your project. Losing time with the set-up of a platform is not what you are looking for. We make sure that your platform is ready to use right from the start.

Platform in look and feel
The look and feel of your platform is one of the most important aspects of your project. A recognizable platform increases trust, interaction and engagement from your participants.

Final platform check
We do a final platform check together with you before you go live. If we programmed the platform for you, we will go over the complete set-up explaining to you what we did and why we did it.

Success Manager
Every project comes with a dedicated success manager who will check in with you during every stage of your project. They are also available to help you with your (technical) questions. We got your back!

More services

Recruitment and Segmentation

There is no research project without participants. With the recruitment service we can support you during all steps of the recruitment process. With the segmentation of your participants, we help you segment the content and make analysis available per segment.

It can be that you have a list with only email addresses, that you have a complete data file or that you do not have any participants yet. What your situation is, we can help you get your participants – and more important, their data – in your platform.

We can help you organize your participants and their data, segmentate participants for analysis purposes or limit content to a certain group. With our inventive grouping system we help you create the project you want.

Content Strategy

Your research design is the leading element in your research project. The right implementation of this design helps you to reach your goal in the most successful way.

Research design check
One of our most used services is the ‘research design check’. With this service we perform a critical review of your research design. With your research goal in mind, we have a look at how your research design is set-up.

Research implementation
We can support you with the implementation of your research design. We implement and plan the content in accordance with the design and we create a task list for the participants and segment your participants where needed.

Engagement Strategy

Increased engagement of your participants results in valuable data. With the engagement strategy we create a plan to keep your members engaged during your research project.

Newsletters and reminders
The first way to keep your participants engaged is by using newsletters and reminders. With these tools we can send anything from simple reminders, to custom made newsletters.

The second way to engage your participants is by using gamification. The gamification strategy stimulates participants to participate within your research. Together with you, we will develop a custom set of badges for your participants to earn during the research project.

Project Management

Focus groups & IDI’s
One of the tasks that is outsourced the most to us, is the scheduling of focus groups and IDI’s. Based on your availability, we schedule interviews with participants. We invite them, check their device and remind them when necessary.

Platform health check
Despite a good research design and preparation, it can happen that your project stagnates. If you tried everything within your possibilities, we can help you to reactivate your project.

Overall project management
We understand that you want to focus on what you do best. That is why we can support you in most other tasks as well. Check-in with us for any specific task you want to outsource to us and we will discuss the possibilities with you.

Participant Management

Your participants require attention during the project. When you focus on your research project, we can manage your participants and handle the communication with them.

Managing participants
It can be that you want to freeze participants that are not active, replace inactive participants with new participants or start with a complete new sample. Whatever your need is, we will take care of the process to give your project the participants you are looking for to reach your goal.

When participants are active, they will have questions. A big part of the questions are about the platform itself or about the reward of the participants. We have a separate inbox for these kinds of questions so that you don’t have to worry about them.


We are happy to transfer our knowledge to you. With a custom made training, we strive to increase your knowledge so that you are able to get more value out of your project.

Custom made training sessions
Each training we offer is custom made based on your wishes and needs. Whether you are facing challenges, want to dive deeper in (new) functionalities or that you have a new member on your team. Every training will help you to get the most out of the platform to reach your research goals.

Download our services brochure

Get an in-depth look at CMNTY’s available services, tailored to value driven aspirations.

Download service brochure

"*" indicates required fields


We care about your privacy

We and third parties use cookies on our website for statistical, preference, and marketing purposes. Google Analytics cookies are anonymized. You can change your preference by clicking on 'Configure options'. By clicking on 'Accept all', you accept the use of all cookies as described in our privacy statement.

Powered by WP Brothers

Choose your privacy preferences

Through the cookie statement on our website, you can change or withdraw your consent at any time. In our privacy policy, you can find more information about who we are, how you can contact us, and how we process personal data.


Necessary cookies help make a website more usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.


Preference cookies allow a website to remember information that influences the behavior and design of the website, such as your preferred language or the region where you live.


Statistical cookies help website owners understand how visitors use their website by collecting and reporting data anonymously.


Marketing cookies are used to track visitors when they visit different websites. Their goal is to serve ads tailored and relevant to the individual user. These ads become more valuable to publishers and third-party advertisers.