Suggested keywords
Gerelateerde pagina's
Related articles
Related cases
Related downloads
Gerelateerde evenementen
All results
Back to home

Student Journey Cockpit for Hogeschool Utrecht: the optimal experience with impact


Hogeschool Utrecht (HU) asked Underlined to co-create a data driven CX university of applied sciences for an effortless, seamless, and pleasant student experience – both for orientating and already registered students. Providing students with a memorable experience so that they spontaneously talk positively about their academy with friends, feel connected and return after their studies for further education- & alumni activities.

Through various data sources, feedback- & data analysis, data science techniques and by using the Insights Framework, we have created the Student Journey Cockpit to provide insight into the student experience – connecting data, departments and CX more strongly. Allowing HU to continuously manage, monitor and prioritize what the greatest impact has on the student experience and how that can develop (business)value. Resulting in more student success, making education flexible with personalization, and ensuring students of a memorable study time.

We care about your privacy

We and third parties use cookies on our website for statistical, preference, and marketing purposes. Google Analytics cookies are anonymized. You can change your preference by clicking on 'Configure options'. By clicking on 'Accept all', you accept the use of all cookies as described in our privacy statement.

Powered by WP Brothers

Choose your privacy preferences

Through the cookie statement on our website, you can change or withdraw your consent at any time. In our privacy policy, you can find more information about who we are, how you can contact us, and how we process personal data.


Necessary cookies help make a website more usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.


Preference cookies allow a website to remember information that influences the behavior and design of the website, such as your preferred language or the region where you live.


Statistical cookies help website owners understand how visitors use their website by collecting and reporting data anonymously.


Marketing cookies are used to track visitors when they visit different websites. Their goal is to serve ads tailored and relevant to the individual user. These ads become more valuable to publishers and third-party advertisers.